Online Adoption FAQ
Why does the wait list say it’s full when I try to sign up? The wait list opens at 11:30 AM each day that cats are available and will close after it is full. Depending on how many adopters sign up, it may only take a minute or two to fill and close. It will display a “wait list is full” message any time that it is not currently open.
What happens if I’m not available when you call? If we are unable to reach you, we will try calling again within 10 minutes of the initial call. After that we will move to the next person on the list. We will attempt to reach you again later in the day if time allows, but we will not be able to hold your spot in line.
What happens if the cat I’m interested in is no longer available by the time I get to the top of the list? If you see that the cat that you were interested in is no longer on our website, you may respond to the confirmation email requesting to be taken off the list. You may also stay on the list and speak with an adoption counselor to find out if there is another cat that may be a good fit.
How long will it take for me to get a call after I sign up? We will call you the same day you signed up, between 12pm-6pm. The timing is variable and based on what place in line you are and the length of preceding conversations. If all available kitties find homes before we reach your number on the list, we will email you to let you know.
What happens if the list is full? You will not be able to sign up. You are encouraged to keep an eye on the website. The cat you are interested in may still be available, or you may find a new cat you are interested in and you can wait for the next wait list to open.
How will I know if I’m on the list? Typically the wait list closes within a minute or two of opening – your spot on the list is not secured until you hit submit. You will see a confirmation screen and receive an email confirmation when you have been added to the wait list.
What if I am interested in multiple cats? Please discuss the cats you are interested in with an adoption counselor, they can guide you to who may be the best fit. If you are interested in adopting multiple cats, the adoption counselor can also discuss how that would look.
What happens if all available cats are adopted before my name is called? If all the adoptable cats have found homes before we get to your name on the list, you will receive an email letting you know all the kitties have been adopted and that day’s wait list will be dissolved. You are encouraged to keep an eye on the website. The cat you are interested in may still be available, or you may find a new cat you are interested in and you can wait for the next wait list to open.
Is there an adoption application?
We do not have an application. Instead, we use a conversation-based approach to help you find the purr-fect match. You’ll begin by speaking with an Adoption Counselor, who will ask you some questions to learn more about your household and what you’re looking for in a feline friend.
Can you place kitties on hold?
Unfortunately, due to the small size of our facility, we are not able to place kitties on hold. (There is another kitty out there waiting to come to safety as soon as a space becomes available.)
How long will it take to adopt?
We do same day adoptions and will help adopters on a first come, first served basis. We strive to serve everyone efficiently. We will be with you as soon as we can, and we look forward to helping you find your new feline friend!
What are the adoption fees / what’s included?
All the cats are microchipped, spayed/neutered, FVRCP vaccinated, and come with a free post-adoption vet exam as well as 30 days of pet insurance with Trupanion.
- Cat or kitten* under 7 years: $125
- Two cats or kittens under 7 years: $200
- Adult cat 7 years and older: $50
- Two adult cats 7 years and older: $75
*Can I adopt a single kitten?
Kittens under 6 months of age need to go to a home with another kitten companion. This is important for their socialization and growth into a well-adjusted adult cat. (Read more about Single Kitten Syndrome.)
I already have a kitty at home—do I still need to adopt two kittens?
We encourage you to speak with our Adoption Counselors to discuss whether your feline friend could be a good fit with a single kitten. (Single kitten adoptions will be considered on a case-by-case basis depending on the personality and history of both the kitty at home and the kitten in question.)